Eating Disorders Essay - 2396 Words

Look in the mirror. Do you like what you see? Most of us have come to appreciate ourselves for who we are. While other’s struggle to achieve the perfect body. They strive to be what is depicted in fashion magazines and movies. The never ending obsession to be the perfect size zero. This inevitably can lead to eating disorders. Eating disorders can cause someone to have an unhealthy image of themselves and food is the enemy. In a national survey at the Mclean Hospital in Massachusetts it was estimated that over 9 million people suffer with eating disorders. They can struggle with anorexia, bulimia or binge eating. A study conducted by the National Association of Anorexia Nervosa and Associated Disorders states that most of these†¦show more content†¦People with anorexia may also suffer with dry skin, thinning hair or hair loss, brittle nails, cold or swollen hands and feet, bloated or upset stomach, fine hair growing all over the body and on the face, low blood pressur e, poor circulation, fatigue, abnormal heart rhythms, and osteoporosis. Anorexia slows and prevents growth and stops pubertal development. Suffering from anorexia before the age of twelve is not very common. A girl before the pubertal stage suffering with the disease will not go through puberty. She will physically remain in the body of a child. She will not develop hips, breasts, or buttocks. Her hormones will also remain as those of a child and will have no sexual interest. Fortunately physical development and normal body shape will return upon recovery. There are also behavioral characteristics associated with anorexia to watch for, like having an obsession with food, refusing to eat, forgetting or difficulty in remembering things, obsessive-compulsive behavior, low-self-esteem, loneliness, social isolation, withdrawn behavior, self-hatred, and depression (www.umm.edu/Anorexia nervosa). People who suffer with anorexia may start to skip meals. They will eat very little and start t o make excuses not to eat. An anorexic will often refuse to eat in public and hide her eating habits from others. She will often plan and prepare huge meals for others but not eat any of the food. At times they will take a plate of food withShow MoreRelatedEating Disorders : Eating Disorder1205 Words   |  5 PagesEating Disorders in Today’s World Eating disorders are alive and well in today’s world and they are a major problem. An eating disorder can look like a few different things, ranging from a severe reduction of food intake to over eating to feelings of negativity towards your body shape or weight (Lehigh University). While some disorders can only be found in specific age groups, races, etc., eating disorders can be found amongst all and it does not necessarily have to be pointed towards food (LehighRead MoreEating Disorders : An Eating Disorder1184 Words   |  5 Pagesas an eating disorder. Weir (2016) goes on to explain the origins behind eating disorders in individuals. This topic is important because, in the United States, many women and men suffer from a clinically significant eating disorder at some point in their life. It is important to know the influences that cause an individual to experience an eating disorder. Genetically, or environmentally, or both genetically and environmentally. Anorexia ner vosa, bulimia nervosa, and binge eating disorder are eatingRead MoreEating Disorders And Eating Disorder1573 Words   |  7 Pagesaffects people called an â€Å"eating disorder.† Why did you choose this topic? I chose this topic because it is a very prevalent issue in our society today, and a close friend of mine is suffering from an eating disorder. What question(s) did you want to answer or what was your hypothesis regarding this topic? As mammals, there is no chance of escaping the need to consume food in everyday life. However, when it comes to food there can be a major concern of eating too much or eating too little. Doing eitherRead MoreEating Disorders And Eating Disorder1104 Words   |  5 PagesEating disorder is a serious problem happens in both men and women. Eating disorder is a sort of disease in which a person is having a strange routine of eating like consuming a huge amount of food each time they eat. This can incorporate not eating enough nourishment or indulging. Eating disorder influence many people around the world. The larger part of peoples who are dealing with this issue are ladies. A person with eating disorder issue may focus nonsensically on their weight and shape. EatingRead MoreEating Disorders And Eating Disorder1410 Words   |  6 Pagesâ€Å"An eating disorder is about anxiety and control and healing from trauma and food and weight are just the tools of destruction† (Floyd, Mim ms, Yelding, 2008). An eating disorder is defined as a severe disturbance in eating behavior. An eating disorder, as defined by our text book for class, is psychological disturbances that lead to certain physiological changes and serious health complications. The three most common and most easily identifiable forms of eating disorders include anorexia nervosaRead MoreEating Disorders : Eating Disorder966 Words   |  4 PagesEating Disorders Many people, both women and men of all ages, suffer from the psychological disorder, eating. Up to thirty million people in the world suffer from some kind of an eating disorder. There a two types of eating disorders, anorexia and bulimia, and have several methods of treatment. What is an eating disorder, and what do they cause? Eating disorders are maladaptive and very serious interruptions in eating. They can come in the form of overeating, or not eating enough, they are oftenRead MoreEating Disorders : Eating Disorder1031 Words   |  5 Pagesâ€Å"The eating disorder is a very jealous and abusive partner. It requires a lot of devotion in the extent that you have to devote yourself to tending to the anorexia. There s not a lot of time left over for adult life,† was stated by Dr. Doug Bunnell, a specialist in eating disorders. Eating disorders effect a variety of people. Age, race, and gender aren’t role playing keys in eating disorders. Not everyone gets an eating disorder, but if they do then, it will more than likely destroy their livesRead MoreEating Disorders And Eating Disorder1496 Words   |  6 PagesAn eating disorder is an illness that causes serious disturbances to your everyday diet, such as eating extremely small amounts of f ood or severely overeating. A person with an eating disorder may have started out just eating smaller or larger amount of food, but as some point, the urge to eat less or more has gotten out of control. Severe distress or concern about body weight or shape may also signal an eating disorder. Common eating disorders include anorexia nervosa, bulimia nervosa, and a binge-eatingRead MoreEating Disorders : An Eating Disorder1906 Words   |  8 Pagesobtain their body goal, thus causing an eating disorder. An eating disorder is a psychological condition that is characterized by abnormal or disturbed eating habits. There are three types of eating disorders; which are Anorexia Nervosa, Bulimia Nervosa, and Binge Eating.These disorders affect all aspects of a person’s life, including their psychological, emotional, and physical health. There are many factors that contribute to individuals developing eating disorders including: genetics, family pressuresRead MoreEating Disorders : Ea ting Disorder1235 Words   |  5 PagesEating Disorders Eating disorders are a very serious psychological condition that affects your mind so that you are more focused on your food and weight than you are on everything else. The most known and most commonly diagnosed eating disorders are anorexia, bulimia, and binge eating disorder; however, these are not the only eating disorders. Eating disorders cause psychical and psychological problems, which at their worst can even become life threating. Statistics show that more women are affected

Monetary policy Free Essays

However, share of total employment is still low due to the fact that numbers of Australians work in the services sector. The rate of unemployment rate was also misleading due to the assumption of that paid work of one hour a week means the persons is classified as â€Å"employed† (Henry Thornton, 2013 ). Employment in manufacturing has been declining dramatically (Appendix 10) and the total number of manufacturing Job losses under the Rued and Gaillardia Governments to 143,300. We will write a custom essay sample on Monetary policy or any similar topic only for you Order Now (Sophie Memorable, 2012) Besides, the high exchange rate of Australia due to mining boom make the export sees competitive and make it costly for foreign company to purchase. The industry other than mining such as manufacturing, tourism and overseas enrolment in Australia has experienced significantly reduced in export income. There’s an analysis from the Australia Institute that state out the country’s farmers have lost $43. 5 billion in export income since the mining boom pushed the Australian dollar to historic highs, suffering a 41 per cent drop in export earnings since the boom began (The Australian Institute, 2013). The manufacturing index slumped 6. 9 points 40. 3, the stakes reading since June 2009 and fifth drop in six months (SMS, 2012). A depreciation of ADD is likely to put upward pressure on the rate of inflation. A lower dollar increases the price paid on imports, leading to an increase in imported inflation. The mining boom which is cooling has contributed to the depreciated ADD and caused Australia in a dangerous position and struggling and expecting a recession (Henry Thornton, 2013). Implication for Monetary and Fiscal Policy The Australian Dollar has rising over decades not only because of economic boom, but also thank to the effort of Australian government on monetary policy. During Global Financial Crisis, many countries all around the world has suffered in economic growth. However, Australia has done pretty well and has indirectly contribute to the rising of ADD. This is due to ARAB significantly increased of Aggregate Exchange Settlement (SE) balances to a peak of $1 Billion, which usually runs at $1 billion. As the economy enters a â€Å"Systemic Liquidity Stage,† the central banks become the â€Å"lender of last resort† (LOUR), this provided banks liquidity to support themselves in a period of tough financial condition (Varian Chafer, 2009). Over the course of the cuisines cycle, the ARAB continually tighten and loosen monetary policy in order to prevent inflation spilling over it’s 2-3% average target range. (Appendix 11). The inflation target is the main guide for monetary policy decisions, and achieving that goal takes priority over other goals. The reason why Australia government want to keep inflation rate low is to stabilize the real income, drive up the economy and enhance country’s competitiveness (RUG Barron, 2013). In terms of fiscal policy, government under Gaillardia has failed to perform it well. Competitiveness of Australia’s on-mining sectors has slumping due to high company income tax (30%) as compared to other Asian competitor, for example, Singapore (15%) and government did not spent money wisely on infrastructure which would attract investor. In my own opinion, Australians new government under Tony Abbott should cut down the taxes from income. The action mentioned earlier can boost up the amount of the participation of labor force in Australia. When the worker knows that they are going to have a great earning on their real income, more of them are willing to come out to work in different industry. Appendix 12 shows increased in labor supply (supply rev moves to right) when there’s tax cut. This is following by the increase in Real Gross Domestic Product. When more labor is involve in an industry, more output is produced and leads to increase in GAP Appendix 13. Besides, government should spend more on infrastructure, introducing new technology facilitating investment to attract the investor from foreign country to invest in Australia to increase Aggregate supply and contributes to higher GAP. Appendix 2 Appendix 3 Appendix 4 Appendix 5 Appendix 6 Appendix 7 Appendix 8 Appendix 9 Appendix 10 Appendix 1 Appendix 12 Appendix 13 How to cite Monetary policy, Papers Monetary Policy Free Essays Federal Reserve Board is steadily increasing the interest rates in recent years due to the sharp rise in inflation. In other words, inflation is the main important factor that forced to raise interest rates. It has been noticed first time in 2001, that Federal Reserve has made unprecedented increase in interest rates. We will write a custom essay sample on Monetary Policy or any similar topic only for you Order Now The main objective of Fed to cut interest rates is to control or restrict the flow of money in the economy and indirectly to control spending by the peoples. The change in the interest rates by the Fed for the constant years is able to achieve its objective to some extent. However, some economist’s states that Fed should not increase interest rates as it creates moral hazard and encourages taking greater risk, borrowing more and saving less. Therefore, the Central Bank is always advisable to adopt more ease policy or reduce interest rates as long as inflations remain modest and must be set up in relation to deviations in both output and inflation on desired levels. The Federal Reserve goals for monetary policy are to seek price stability, maximum sustainable economic growth and moderate long-term interest rates. These are the primary focus of every monetary policy and directly affect it’s the decision of Fed. The plan is largely affected by the labor force which is determined by specified demographic factors. It is very much affected by growth of productivity, economic growth, inflation and interest rates. The Federal Board over some past years has been constantly raising interest rates, but in recent months it is trying to edge down interest rates since the summer 2006 and also deciding to keep the inflation low ahead. In the recent Fed meeting, it is concentrated upon to change the basic picture of the economy with help of increasing exports and demand of products in world market. To increase the output at a high speed, to expand jobs and incomes at fast pace and to reduce the underlying stock and to strengthen future economic growth. To gain the confidence of more and more investors by providing effective market conditions, high quality loans at flexible rates. The Fed is also planning to support and promote sustainable growth and price stability and to ease policy to offset the effect of tighter credit conditions and to encourage moderate economic growth over time. REFERENCE Referred to sites:- Invention, Productivity, and the Economy Speech by Federal Reserve Vice Chairman Donald L. Kohn at the Greater  Ã‚  Ã‚   Philadelphia Chamber of Commerce 207th Annual Meeting, Philadelphia, Pennsylvania Dated 11th October 2007    How to cite Monetary Policy, Essay examples

Marketing Plan Of HSBC Credit Cards - Mission And Objectives

Question: Describe about the Marketing Plan for HSBC Credit Cards in Australia? Answer: Executive Summary There was a time when marketing was considered as a secondary function in an organization. With globalization, organizations have expanded in far of places and with this organizations have realized the importance of marketing. Today, marketing is considered as a critical organization function. The nature of marketing has also changed in recent times. There was a time when focus was more on the transactional marketing. With advancements in tools and technologies the focus of marketers has shifted to relationship marketing. The need of marketing is felt by organizations in different industry verticals. With globalization and internationalization and spread of technology there has been an exponential growth and expansion in financial industry. In recent times, credit card has emerged as a crucial financial product. The competition has been all time high in credit card industry. Therefore it is important that credit card firms should also realize the importance of marketing. The report has been developed as the marketing plan for HSBC Credit Cards in Australia. The report identifies the marketing mix of credit cards and based on the analysis it can be said that the Product element is the key. The report identifies that one of the most important role of marketers is to bridge the gap between customers expectations and management perception of customers expectations. Segmentation, Targeting and Positioning is the basis of any marketing plan. The report highlights the important segments for Australian market that should be targeted by the company. As a part of this marketing plan certain marketing objectives are also set and the budget for the marketing plan is also developed. This marketing plan would be useful for HSBC to take their decision about Australian market and this would also help the company to develop their marketing strategy in Australia. Introduction HSBC Credit cards are the part of HSBC Finance Corporation. HSBC Credit cards operate in global market and it has its presence in different parts of the world. It has good presence in markets of Australia, USA and also in emerging economies like India. In this era of globalization, competition is very high in financial industry also. Credit cards are important financial products that have made life easy for number of customers. Companies may not be willing to offer credit card to all the people due to risks involved. Therefore marketing of credit card is a difficult task in itself (Towill, 2009). The marketing plan of any credit card company has to focus on effective segmentation and targeting. It is also important that the marketing plan of companies like HSBC Credit Card should have effective communication channel. The cost of shifting from one vendor to another should not be high and the marketing strategies of Credit Card should detail down the unique things of the card. It can b e said that it is difficult to attain a level of differentiation because all the credit cards companies offers good benefit to customers. Therefore marketing plan has to be lucrative that can attract customers. Product attributes are definitely important features of HSBC Credit card. However, the role of marketing cannot be denied. Even it can be said that the marketing plan of HSBC Credit card should also involve a level of personal selling. A lot could also depend on the way customers are getting enrolled in the program. The objective of this paper is to develop the marketing plan for HSBC credit card, Australia. The marketing plan would focus on all the attributes of marketing, market development and customer relationship marketing. The objective of this marketing plan would be to ensure that HSBC Credit cards could be positioned successful in Australian market. Vision, Mission and Objective For any organization, it is important to have a mission, vision and objective in place. It is important that the marketing plan of HSBC Credit cards should be in line with the vision and mission of the company. The vision, mission and objective for HSBC Credit cards can be discussed as: Vision To help customers to buy their dreams It is a small but meaningful vision statement. The vision is to help customers so that customers can get more purchasing power. Mission To emerge as the best credit card company in Australia with respect to volume of customers The mission statement of HSBC Credit cards is to ensure that it can emerge as a market leader in Australian market. Objectives The specific objectives of HSBC Credit cards can be listed as: To have maximum penetration in the Australian market with respect to competitors. To capture at least 40% of Australian credit card customer base in next 3 years. To focus on default rate. The policies and strategies should ensure that default rate is minimal. The customer satisfaction should be high. The support service should be available 24X7 and customers should be able to interact with customer care executives and get their queries solved. Macro environment Macroeconomic factors are those factors that relate specifically to the broader or wider economy at a regional level or a national level. Such factors affect a much larger population as opposed to a small number. For any credit card company, it is important to have an understanding of the macro economic factors (Lee, 2009). The macro economic factors would include the market conditions of Australia, industry analysis of Australia etc. The macro environment analysis and the market dynamics of Australia can be discussed as: Economic Growth Economic growth is a very important macroeconomic factor that can be used as an indicator by HSBC Credit card to analyse the way economy is moving in Australia. It can be said that Australia in undergoing a decent economic growth and this economic growth should facilitate the penetration of credit card companies. Economic activity is not constant and can change rapidly, thereby affecting the business. Therefore, HSBC has to continuously watch the economic activities in Australia. The economic activities in Australia suffered a setback in 2008 due to global recession. However, Australia is still less risky market as compared to American market. It is expected that credit card business should be a good business in Australia and HSBC should be able to realize good benefits it can get hold of economic factors. Inflation The disposable income of customers is directly linked to inflation rate in the country. Customers may not be willing to spend much using credit cards if the rate of inflation is high. The current inflation rate in Australia is under control. The inflation stands around 2%. People would not feel much challenges if the rate of inflation remains controlled. The inflation rate of Australia was not good in the period of 2008 to 2010 (Martin, 2010). However, the conditions have improved now and with the current inflation rate of 2%, HSBC should not have much of the problem to expand their credit card operations in Australia. The inflation trend of last 10 years in Australia can be shown as: Interest Rates Interest rates also determine the disposable income of customers. Customers may not be able to invest much when the interest rates are high (Sarkis, 2005). The government of Australia has focused to balance on the saving and lending rates so that customers can spend and to saving also. The interest rates factors in Australia are also a good factor for HSBC to expand its credit card business in Australia. Employment The credit card companies have good chance of survival when the employment rate is high. It is one of the reasons that credit card companies have good amount of business operations in developed countries as compared to their operations in developing countries. As per the figure of 2014, the unemployment rate in Australia is only 6.1%. It is a good unemployment rate and it means that there are huge prospects for HSBC Credit card in Australian market. Target market description Segmentation and Targeting is the most important thing in any marketing plan. It is important that the product should be targeted to segmented market effectively. Typically, the targeted market could be selected based on age, gender, income or any other parameter. In this case of credit card, the target market should be selected primarily on the basis of income (Scherhorn, 2010). The disposable income of the customers should be the prime criteria for credit card. The target market for HSBC Credit card would be people in the age group of 20 to 60 years, who are earning. It would include both single and married people. One of the prime objectives to select the target market would be to target the earning people so that the risk of bad debt could be minimized. It would include the business people and the service people. It is important that HSBC should do the background check of all the customers before providing any credit card. The target market of HSBC credit card should also involve the spouses of earning people. To avoid the risks, HSBC should not provide credit cards to the people who are not earning as one of the important considerations for credit card companies is bad debt. The target market selection would not be an easy strategy for HSBC credit cards division and the company should perform effective internal and external analysis before deciding upon the target market. One of the important things for HSBC would be to identify the needs of customers. The target market for HSBC Credit card group in Australia would be a group that uses credit cards for shopping and other purposes. The target market penetration for HSBC would also depend on the market development. It can be said that Australian market is a matured market with respect to credit cards and people in Australia prefers plastic money to perform shopping (Aksoy, 2008). It is also important to mention that the product (credit card) is already an established product in Australian market. The competition is already high in this industry. It is important that HSBC would have to focus on its target market in an intelligent way. To approach the target market, HSBC should perform external market analysis. Porter 5 forces analysis and PESTEL analysis would be a god tool for HSBC. In fact the features of the product (Credit Card) would also depend on the way target market can be identified. The segmentation, targeting and positioning for HSBC Credit card business in Australia shoul d be based on industry analysis and the analysis of competitors. It would be good if HSBC can study the marketing strategy of top three firms in Australian market. Also, HSBC can also analyze the segments of top 3 competitors. It would help HSBC to realize the segments that are being widely targeted by credit card companies. Marketing segment table The marketing segment table for HSBC Credit card would help to realize the characteristics of different segments of HSBC credit cards in Australia. It can be shown as: Segment 1 Segment 2 Segment 3 Segment 4 Geographies Urban population= 100%, Rural population= 0% Urban population= 100%, Rural population= 0% Urban population= 100%, Rural population= 0% Urban population= 100%, Rural population= 0% Demographics Age group of 20 to 55 years Female married women with age group of 20 to 55 years Business man/ women who have taken self-retirement or are retired with age group of 40 to 70 years Senior citizens with age group of 55 to 75 years Socioeconomics Earning member of the family with annual income of individual more than AUD 20,000 Earning/ Non-earning member of the family with the annual income of family more than AUD 25,000 Non-earning member with the savings of more than AUD 200000. Earning/ Non-earning Australian citizens on Pension plan or some tangible assets Psychographics High earning individuals High earning family High earning individuals Senior citizens Behavior Easiness Necessity Luxury Ease of use Benefits Convenience Convenience, Flexibility Convenience, Flexibility Convenience Competitive analysis As discussed above, the competition is really high in financial and credit card industry. There are lots of players that operate in Australian market. One of the objectives for HSBC would be to come up with features so that the products of HSBC could be rated better than the products of competitors (Majumdar, 2010). The competitor information would help HSBC to develop its expansion strategy in Australian market. The competitive audit chart for HSBC Credit card can be discussed as: Competitive Audit Chart Core Products Facilitating Products Strengths Weakness Value Existing competitors ANZ Low interest rate credit card Lowest annual fee ($58) among all the cards Interest rate of only 13.49% p.a. Cash advance rate is very high Value for customers who do not want to pay much interest and are money cautious Westpac Low interest rate credit card Low annual fee ($59) and Establish brand in Australian market Cash advance rate is very high It is get this card. The value for customers is ease of use New competitors Amex Credit card with high limit Large acceptancy among merchandise Establish brand in Global market This card is expensive to use, annual fee is also high Brand value of the product is the value delivered to customers Citi Credit card with good rewards points Cash back offers are very good and attractive Large network of Citi Bank Limited cash withdrawal limit every month Value for money is the positioning from Citi, that is the customer value SWOT analysis SWOT analysis is a simple yet powerful tool for HSBC to develop strategies in Australian market. SWOT analysis would help HSBC to have an understanding of internal capabilities and have understanding of external factors. Strengths Established brand in international market Large company that can scale up quickly Got the ways to make initial investment Weaknesses Large company so it has inflexibility Lot of rules driven and hierarchy driven Threats Uncertain market dynamics in credit card and financial industry Opportunities Large Australian market Increasing demand of credit cards Marketing Objectives It is very important for organizations to have marketing objective in place. Developing the marketing plan without marketing objectives is like driving the car without control in place. The three most important marketing objectives for HSBC Credit Card in Australia can be discussed as: M1: To get the 10% market share by the end of year 1 and to increase this market share to 25% by the end of year 3. M2: To focus on penetration in initial 1 year. It would mean to develop attractive plans for customers. The growth rate should be 20% in initial 5 quarters M3: The focus would not be in profit level in the first year. After first year, company should have a profit growth of minimum 12% Marketing Strategy Typically any marketing strategy would be based on 4Ps of marketing. These 4Ps would include Product, Price, Place and Promotion. It is a combination of these elements that would decide the overall marketing strategy. The marketing element mix for HSBC Credit cards in Australia can be discussed as: Product It can be said that product is the most important element of the marketing mix. The Australian customers would eventually buy the credit cards if they get the value for money. It is important that the company should develop the product based on the product of competitor (Evans, 2012). This strategy is known as outside-in approach of strategic management. This approach is recommended, because market is already matured. Price The price of the product could be the game changer in credit card industry. The competition is high in the market and therefore HSBC have to act as price taker rather than price maker. It is recommended that pricing of HSBC credit cards should be based on the pricing of competitors (Cooper, 2007). Place It is very important that users should be able to get hold of the credit cards. The end customers may not be willing to spend a lot of time in search of credit cards (Croxson, 2006). HSBC must have the option wherein the representatives of the company would visit customers to deliver the credit card. Promotion The importance of promotional element of marketing mix cannot be denied in this globalized world where competition is high. It is important that HSBC should involve itself in high level of promotion on social networking websites. Marketing mix strategy implementation chart April (M1) May (M2) June (M3) July (M4) August (M5) Product Focus on product features (core product) vis-a-vis features of competitors product The focus would be to increase penetration across Australia The focus would be to increase penetration across Australia The focus would be to increase penetration across Australia The focus would be to increase penetration across Australia The focus would be to increase penetration across Australia Focus on additional features and augmented product The focus would be to provide additional and better features that product of competitors The focus would be to provide additional and better features that product of competitors The focus would be to provide additional and better features that product of competitors The focus would be to provide additional and better features that product of competitors The focus would be to provide additional and better features that product of competitors Price Keep pricing low Keep the prices 10% low than the prices of competitors Keep the prices 10% low than the prices of competitors Keep the prices 10% low than the prices of competitors Keep the prices 5% low than the prices of competitors Keep the prices 5% low than the prices of competitors Provide initial discounts Provide joining benefits and annual discounts Provide joining benefits and annual discounts Provide joining benefits and annual discounts Provide joining benefits Provide joining benefits Place Sell online Customers should be provided discounts for online purchasing Customers should be provided discounts for online purchasing Customers should be provided discounts for online purchasing Customers should be provided discounts for online purchasing Customers should be provided discounts for online purchasing Door to Door delivery No additional charge for free home delivery No additional charge for free home delivery No additional charge for free home delivery No additional charge for free home delivery No additional charge for free home delivery Promotion Promotion on social media Focus on FB page and Twitter Focus on FB page and Twitter Focus on FB page and Twitter Focus on FB page and Twitter Focus on FB page and Twitter Promotion through personal selling Hire effective salesmen that can attract customers Hire effective salesmen that can attract customers Personal selling through discounts Personal selling through discounts Personal selling through discounts Evaluation of marketing mix strategy The marketing strategies of HSBC are in line with the marketing objective of firms. It is very important for management of HSBC to keep a track on marketing objectives by evaluating them. The marketing mix evaluation chart can be discussed as: Marketing mix evaluation chart How 1st Quarter 2nd Quarter 3rd Quarter Who Product Focus on core product features vis-a-vis features of competitors product Comparing the number of features of HSBC Credit card with the features of competitors Would be evaluated in first quarter itself Senior management and external consultants Focus on additional features and augmented product Some of the features should be unique to HSBC company Would be evaluated in second quarter Price Keep pricing low Compare the prices of all the credit card companies Would be evaluated in first quarter itself Management of the company Provide initial discounts Track the discount level for each of the customer Would be evaluated in second quarter itself Place Sell online Ratio of online selling to total sales made Continuous measurement Continuous measurement Continuous measurement Sales department Door to Door delivery Ratio of direct selling to total sales made Continuous measurement Continuous measurement Continuous measurement Promotion Promotion on social media Track the customers converted through social media Continuous measurement Continuous measurement Continuous measurement Sales department Promotion through personal selling Track the customers converted through personal selling Continuous measurement Continuous measurement Continuous measurement Budget The marketing budget should be high in the first year because a lot of investment would have to be made from the side of HSBC. Monday Start Date HSBC Sales Support HSBC Public Relations Interactive / Market Development HSBC Advertising HSBC Research Totals by Month, Quarter Year-to-Date Week of Proj Actual Proj Actual Proj Actual Proj Actual Proj Actual Proj Apr 7 2,000 1,500 1,500 2,000 3,000 10,000 Apr 14 2,000 1,500 1,500 2,000 2,000 9,000 Apr 21 2,500 2,000 1,500 3,000 2,000 11,000 Apr 28 2,500 2,000 1,500 3,000 2,000 11,000 Apr Total $9,000 $0 $3,000 $0 $6,000 $10 $10,000 $0 $9,000 $0 37,000 May 5 2,500 2,500 1,500 3,000 2,000 11,500 May 12 2,500 2,500 1,500 3,000 2,000 11,500 May 19 3,000 2,500 1,500 3,000 2,000 12,000 May 26 3,000 2,500 1,500 3,000 2,000 12,000 May Total $11,000 $0 $10,000 $0 $6,000 $0 $12,000 $0 $8,000 $0 $47,000 Jun 2 3,000 2,000 1,500 3,000 1,500 $11,000 Jun 9 3,000 2,000 1,500 3,000 1,500 $11,000 Jun 16 3,000 2,000 1,500 3,000 1,500 $11,000 Jun 23 3,000 2,000 1,500 3,000 1,500 $11,000 Jun 30 3,000 2,000 1,500 3,000 1,500 $11,000 Jun Total $15,000 $0 $10,000 $0 $7,500 $0 $15,000 $0 $7,500 $0 $55,000 Total Q1 $35,000 $0 $23,000 $0 $19,500 $10 $37,000 $0 $24,500 $0 $139,000 Jul 7 3,000 2,000 1,500 2,500 2,500 $11,500 Jul 14 3,000 2,000 1,500 2,500 2,500 $11,500 Jul 21 3,000 2,000 1,500 2,500 2,500 $11,500 Jul 28 3,000 2,000 1,500 2,500 2,500 $11,500 July Total $12,000 $0 $8,000 $0 $6,000 $0 $10,000 $0 $10,000 $0 $46,000 Aug 4 2,000 2,000 1,500 1,500 1,500 $8,500 Aug 11 2,000 2,000 1,500 1,500 1,500 $8,500 Aug 18 2,000 2,000 1,500 1,500 1,500 $8,500 Aug 25 2,000 2,000 1,500 1,500 1,500 $8,500 Aug Total $8,000 $0 $8,000 $0 $6,000 $0 $6,000 $0 $6,000 $0 $34,000 Sep 1 2,000 2,000 1,500 1,500 1,500 $8,500 Sep 8 2,000 2,000 1,500 1,500 1,500 $8,500 Sep 15 2,000 2,000 1,500 1,500 1,500 $8,500 Sep 22 2,000 2,000 1,500 1,500 1,500 $8,500 Sep 29 2,000 2,000 1,500 1,500 1,500 $8,500 Total $55,000 $0 $39,000 $0 $31,500 $10 $53,000 $0 $40,500 $623,500 Controls and Monitoring An important part of any marketing plan is the control and monitoring plan. It is important that management should be able to exercise effective control mechanisms in order to ensure that marketing strategies remains on track. The control and monitoring of the marketing objectives should be the collective responsibility of all the stakeholders. The control and monitoring should start from the top management and would go to lower level employees. An effective control and monitoring plan would ensure that all the processes are standardize in the organization. Conclusion The above marketing plan discusses the marketing objective of HSBC Credit Cards in Australia. Based on the analysis, it can be said that Australian market is a developed market and the market has lot of potential for credit card companies to establish and grow. The credit card market in Australia is already a competitive market but the market is far from saturated. Therefore, there exists opportunity for new companies to come and establish their base in the market. HSBC is an international brand and it has been able to establish good brand reputation. It is expected that HSBC would be able to develop upon its product (credit card). The marketing strategy or marketing objectives of HSBC would be in line with the market dynamics and industry analysis. In first couple of years, the objective of HSBC would be to improve its penetration into Australian market. The initial time would be period where the firm should focus to increase the user base. Once the user base is established, HSBC should focus on extracting profit. Financial sector and credit card industry is a risky industry and therefore HSBC should adopt a balance approach of expansion. The marketing plan would eventually help HSBC to make its product known in the market. The marketing plan would require initial investment but marketing strategy and integrated marketing plan would be a good way for HSBC to reach out to its customers. 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